FAQ
Can you provide FAI samples?
Sure. We will provide sample FAI to you before small batch/large batch production.
How can I place an order?
First, please tell us the manufacturing requirements of your parts.Second, we will quote for your parts as quickly as possible according to your requirements or our suggestions, usually within 24 hours.Third, you need to confirm the prototype design and pay the deposit for the formal order. Then we arrange production.Finally, we ship the goods.
How do you ship the goods? How long is the average time to ship to the United States?
We usually ship by DHL, UPS or FedEx. It usually takes 2 – 5 days to reach the United States.
If I want to keep my design secret, can we sign a confidentiality agreement?
Sure. We can sign a confidentiality agreement before you send us the drawings.
If I want to customize a part, what information do I need to provide?
You need to provide key information such as 2D or 3D drawings, invoice information, materials, quantity, processing and tolerance information.
If I want to customize a part but I can't draw?
You need to provide the drawing information of your customized part to a third-party design company. We do not provide drawing design services.
Can I get a prototype for inspection?
Yes. You only need to pay for the cost of the prototype.
What is the minimum order quantity?
We accept prototype and small batch orders. Minimum order quantity: 1 piece.
What is the maximum size of CNC machining?
The maximum size of our CNC machined parts is 1500mm x 800mm x 700mm.
What are the tolerances of machined parts?
The standard tolerance range of our CNC machining is plus or minus 0.01mm.
What is the cost of your CNC machining service?
The cost of CNC machining depends on materials, processing costs, labor costs, and the tools and surface finishes involved. Please feel free to contact us for a quick quote.
What kinds of CNC milling machines do you have?
We have vertical CNC milling machines, horizontal CNC milling machines and multi-axis CNC milling machines. Vertical CNC milling machines are cost-effective and have a wide range of applications. Horizontal CNC milling machines are used to cut grooves and slots on products and are ideal for cutting gear workpieces. Multi-axis CNC milling machines are CNC milling machines that can operate on more than four axes and can manufacture more complex and precise parts.
What parts can be made by CNC milling?
CNC milling is suitable for processing parts with complex shapes, feature planes and irregular surfaces, such as grooves, gears, threads and special forming surfaces of molds.
What types of materials can be used for CNC milling?
CNC milling machines can process a variety of materials, including metals, plastics and composites. The most commonly used are metals such as brass, titanium, aluminum or steel, and plastics such as PVC, ABS, polycarbonate and polypropylene.
What is the maximum diameter of the turned parts you process?
Workpieces with a clamping diameter of no more than 260mm can be processed by CNC lathes.
What parts can be made by CNC turning?
CNC turning is suitable for processing parts with cylindrical or conical surfaces, such as shafts, bushings and sleeves.
When should I choose 5-axis CNC machining?
5-axis machining can provide higher accuracy, precision, efficiency and reliability for processing more complex or finer parts. Therefore, when you need to produce complex parts with strict tolerances, choose 5-axis machining.